free css templates

Customer Complaints

You have the right to dispute errors in your transaction. If you believe there is an error, contact us within 180 days at 1-800-622-1367 or help@spectrum-gps.com . You can also contact us for a written explanation of your rights.
For any questions or complaints about SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., contact:

Consumer Financial Protection Bureau
Phone: 855-411-2372
TTY: (855) 729-2372
Website: https://www.consumerfinance.gov
Complaint Portal: https://www.consumerfinance.gov/complaint

Usted tiene derecho a disputar errores en su transacción. Si cree que existe un error, contáctenos dentro de 180 días al 1-800-6221367 o help@spectrum-gps.com. También puede contactarnos para obtener una explicación escrita de sus derechos. Si tiene preguntas o quejas sobre SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., contacte al:

Consumer Financial Protection Bureau
Teléfono: 855-411-2372
TTY/TDD: 855-729-2372
Sitio web: www.consumerfinance.gov/sending-money/es/

ALABAMA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the following:

Alabama Securities Commission – Enforcement Division
P.O. Box 304700
Montgomery, AL. 36130-4700
Phone: 1-800-222-1253 | (334) 242-2984
Fax: (334) 242-0240
Email: asc@asc.alabama.gov
Website: https://www.asc.alabama.gov

Solo Residentes de ALABAMA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar

Alabama Securities Commission – Enforcement Division
P.O. Box 304700
Montgomery, AL. 36130-4700
Teléfono: 1-800-222-1253 | 334-242-2984
Fax:334-242-0240
Correo electrónico: asc@asc.alabama.gov
Sitio web: https://www.asc.alabama.gov

ALASKA Residents Only
If your issue is unresolved by Spectrum Global Payment Solutions, Inc. & 1-800-622-1367, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities 550 W. 7th Avenue, Suite 1850 Anchorage, AK 99501. If you are an Alaska resident with questions about formal complaints, please email us at dbs.licensing@alaska.gov or call 907-465-2521

Solo Residentes de Alaska
Si su inconveniente no se ha resuelto por Spectrum Global Payment Solutions, Inc. & 1-800-622-1367, por favor envíe una queja formal al State of Alaska, Division of Banking & Securities.

Por favor descargue la forma aquí:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Envíe una forma de queja formal con documentos de apoyo a:
Division of Banking & Securities 550 W. 7th Avenue, Suite 1850 Anchorage, AK 99501. Si usted es un residente de Alaska con preguntas sobre quejas formales, por favor envíenos un correo electrónico a dbs.licensing@alaska.gov o llame al 907-465-2521

ARIZONA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the Financial Services Consumer Service Section at:

Arizona Department of Insurance and Financial Institutions
100 N 15th Avenue, Suite 261, Phoenix, AZ 85007
Phone: (602) 364-3100
Email: financial.consumers@difi.az.gov
Website: https://difi.az.gov

Residentes en ARIZONA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al Financial Services Consumer Service Section:

Arizona Department of Insurance and Financial Institutions
100 N 15th Ave, STE 261, Phoenix AZ 85007
Phone: 602-364-3100
E-mail: insurance.consumers@difi.az.gov
Sitio Web: https://difi.az.gov

ARKANSAS
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

Arkansas Securities Department
1 Commerce Way, Suite 402
Little Rock, AR 72202
Phone: (501) 324-9260
Fax: (501) 324-9268
Email: ASDInfo@Arkansas.gov
Website: https://securities.arkansas.gov

Solo Residentes de Arkansas
Arkansas Securities Department
1 Commerce Way, Suite 402
Little Rock, AR 72202
Teléfono: (501) 324-9260
Fax: (501) 324-9268
Correo electrónico: ASDInfo@Arkansas.gov
Sitio web: https://securities.arkansas.gov

Complaint Form: \ Formulario de queja disponible: https://securities.arkansas.gov/wp-content/uploads/2025/06/ComplaintForm-June-2025.pdf

CALIFORNIA
If you have complaints with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the California Department of Financial Protection and Innovation(DFPI) at its toll-free telephone number, 1-866-275-2677 or by mail at the California Department of Financial Protection and Innovation (DFPI), Attn: Consumer Services Office, 651 Bannon Street, Suite 300, Sacramento, CA 95811.

Solo Residentes en CALIFORNIA
Si tiene quejas sobre cualquier aspecto de las actividades de transmision de dinero realizadas por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., usted puede comunicarse con el California Department of Financial Protection and Innovation (DFPI) por su numero de telefono gratuito, 1-866-275-2677, por correo electronico a consumer.services@dfpi.ca.gov, o por correo al California Department of Financial Protection and Innovation (DFPI), Attn:Consumer Services Office, 651 Bannon Street, Suite 300, Sacramento, CA 95811.

Complaint Form: \ Formulario de queja disponible: https://dfpi.ca.gov/submit-a-complaint

COLORADO Residents
COLORADO DIVISION OF BANKING COLORADO MONEY TRANSMITTER ACT

CONSUMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a question about or problem with your transaction—the money you sent—you must contact the money transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado resident and have a complaint about the money transmitter—the company that sent your money, all complaints must be given in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.
Email: DORA_BankingWebsite@state.co.us
Website: https://banking.colorado.gov/

Solo Residentes en COLORADO
COLORADO DIVISION OF BANKING COLORADO MONEY TRANSMITTER ACT

AVISO A LOS CLIENTES
Entidades diferentes a aquellas instituciones financieras aseguradas por el FDIC, que dirigen actividades de envío de dinero en Colorado, incluyendo venta de giros postales, giro de fondos e instrumentos de pago o crédito requieren tener licencia de la División Bancaria del Estado de Colorado de acuerdo con el Acto de Transmisores de Dinero, Título 11, Artículo 110, del Estatuto Revisado de Colorado.

Si usted tiene una pregunta o duda acerca, de su transacción—del dinero que envió— por favor póngase en contacto con el agente de envíos de monetarios que procesó su transacción para obtener ayuda. La División Bancaria de Colorado no tiene acceso a esta información.

Si usted es un residente de estado de Colorado y tiene una queja sobre el agente de envíos monetarios—la compañía que envió su dinero—, todas las quejas deben de ser entregadas por escrito. Por favor llene la forma de quejas que se encuentra en el sitio web de la División Bancaria de Colorado y entregue la forma junto con los documentos que apoyen su queja por correo o por correo electrónico a la División Bancaria de Colorado al: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.
Email: DORA_BankingWebsite@state.co.us
Website: https://banking.colorado.gov/

CONNECTICUT
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Department of Banking’s Consumer Affairs Unit
Phone Number: 860-240-8170
Toll-Free: 800-831-7225, Press option 2
Email: banking.complaints@ct.gov

Solo Residentes en CONNECTICUT
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:

Department of Banking’s Consumer Affairs Unit
Phone Number: 860-240-8170
Toll-Free: 800-831-7225, Presione la opción 2
Email: banking.complaints@ct.gov

DELAWARE
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Office of the State Bank Commissioner
Attn: Complaint Department
1110 Forrest Avenue
Dover, DE 19904
Phone: (302) 739-4235
Fax: (302) 739-2356
E-mail: bankcommissioner@delaware.gov

Solo Residentes en DELAWARE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Office of the State Bank Commissioner
Attn: Complaint Department
1110 Forrest Avenue
Dover, DE 19904
Phone: (302) 739-4235
Fax: (302) 739-2356
E-mail: bankcommissioner@delaware.gov

Complaint Form: \ Formulario de queja disponible: https://banking.delaware.gov/wp-content/uploads/sites/73/2019/07/WEB-Complaint-Form-July-2019.pdf



DISTRICT OF COLUMBIA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002
Fax: (202) 354-1085
E-mail: disbcomplaints@dc.gov

Solo Residentes en DISTRICT OF COLUMBIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:

District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002
Fax: (202) 354-1085
E-mail: disbcomplaints@dc.gov

FLORIDA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Florida Office of Financial Regulation
Division of Consumer Finance
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0371
Tel: 850-487-9687
Fax: 850-410-9663

Solo Residentes de FLORIDA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:

Florida Office of Financial Regulation
Division of Consumer Finance
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0371
Tel: 850-487-9687
Fax: 850-410-9663

GEORGIA
The Georgia Department of Banking and Finance does not intervene between consumers and financial service providers, but they do use complaint information in the regulatory process. To file a complaint with the regulators, you may securely do so with the federal agency Consumer Financial Protection Bureau at
www.consumerfinance.gov/complaint/ (links off-site) or by telephone at (855) 411-2372.

Solo Residentes en GEORGIA
El Georgia Department of Banking and Finance no interviene entre clients y proveedores de servicios financieros, pero si usan la informacion de quejas en su proceso regulatorio. Para presentar una queja con los reguladores usted puede hacerlo de manera segura con la agencia regulatoria: Consumer Financial Protection Bureau al
www.consumerfinance.gov/complaint/ (links off-site) o por telefono al (855) 411-2372.

HAWAII
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Hawaii Division of Financial Institutions
Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221,
Honolulu, HI, 96813
PO BOX 2054
Honolulu, Hawaii 96805
Phone: (844) 808-3222
Fax:(808) 586-2818
E-mail: dfi@dcca.hawaii.gov
Webbsite: https://cca.hawaii.gov/dfi

Solo Residentes en HAWAII
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Division of Financial Institutions
Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221,
Honolulu, HI, 96813
PO BOX 2054
Honolulu, Hawaii 96805
Phone: (808) 586-2820
Fax:(808) 586-2818
E-mail: dfi@dcca.hawaii.gov

IDAHO
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Idaho Department of Finance
Securities Bureau
P.O. Box 83720, Boise, ID83720-0031
11341 W. Chinden Blvd., Building 4, Floor 3
Boise, ID 83714
Phone: 208-332-8000
Toll Free: 1-888-346-3378
Fax: (208) 332-8099
Email: securities@finance.idaho.gov
Website: https://www.finance.idaho.gov

Solo Residentes en IDAHO
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Departamento de Finanzas de Idaho
P.O. Box 83720, Boise, ID83720-0031
11341 W. Chinden Blvd., Building 4, Floor 3
Boise, ID 83714
Teléfono: (208) 332-8000
Teléfono gratis: 1-888-346-3378
Fax: (208) 332-8099
Correo electrónito: securities@finance.idaho.gov
Sitio web: https://www.finance.idaho.gov

Complaint Form: \ Formulario de queja disponible: https://www.finance.idaho.gov/wp-content/uploads/2026/05/2026-Complaint-Form.pdf

ILLINOIS
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

Illinois Department of Financial and Professional Regulations
Administration - Consumer Complaints
555 West Monroe Street, 5th Floor
Chicago,IL 60661
Phone: 888-473-4858
WebSite: https://idfpr.illinois.gov/
Submit by email to FPR.DOBComplaint@illinois.gov

Solo Residentes en ILLINOIS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Departamento Financiero y Profesional de Illinois
Administration - Consumer Complaints
555 West Monroe Street, 5th Floor
Chicago,IL 60661
Teléfono: 888-473-4858
Sitio web: https://idfpr.illinois.gov/
Correo electrónico: FPR.DOBComplaint@illinois.gov

INDIANA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Indiana Department of Financial Institutions
30 South Meridian Street, Suite 300
Indianapolis, IN 46204
Phone: (317) 232-3955
Toll Free: 1-800-382-4880
Fax: (317) 232-7655
Website: www.in.gov/dfi

Solo Residentes en INDIANA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Departamento de Instituciones Financieras de Indiana
30 South Meridian Street, Suite 300
Indianapolis, IN 46204
Teléfono: (317) 232-3955
Teléfono gratis: 1-800-382-4880
Fax: (317) 232-7655
Sitio web: www.in.gov/dfi

Complaint Form: \ Formulario de queja disponible: https://www.in.gov/dfi/files/Complaint-Form-2016

IOWA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

Iowa Division of Banking
1963 Bell Avenue, Suite 201
Des Moines, IA  50315
Phone: (515) 281-4014
Website: https://idob.iowa.gov/

Solo Residentes en IOWA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

División Bancaria de Iowa
1963 Bell Avenue, Suite 201
Des Moines, IA  50315
Teléfono: (515) 281-4014
Sitio web: https://idob.iowa.gov/

Complaint Form: \ Formulario de queja disponible: https://idob.iowa.gov/how-do-i-file-complaint

KANSAS
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Office of the State Bank Commissioner
Attn: Complaints
700 SW Jackson, Suite 300
Topeka, Ks. 66603
Fax - 785-296-6037
E-mail: complaints@osbckansas.org
Website: www.osbckansas.org

Solo Residentes en KANSAS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Office of the State Bank Commissioner
Attn: Complaints
700 SW Jackson, Suite 300
Topeka, Ks. 66603
Fax - 785-296-6037
E-mail: complaints@osbckansas.org
Website: www.osbckansas.org

KENTUCKY
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Department of Financial Institutions
500 Mero Street, 2SW19
Frankfort, KY 40601
PH # 502-573-3390
Toll Free 800-223-2579
Fax: 502-573-8787
E-mail: KFI.Complaints@ky.gov
Website: kfi.ky.gov

Solo Residentes en KENTUCKY
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Department of Financial Institutions
500 Mero Street, 2SW19
Frankfort, KY 40601
PH # 502-573-3390
Toll Free 800-223-2579
Fax: 502-573-8787
E-mail: KFI.Complaints@ky.gov
Website: kfi.ky.gov

Complaint Form: \ Formulario de queja disponible: https://kfi.ky.gov/documents/DFI_20200407FinancialInstitutionsComplaintForm.pdf

LOUISIANA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Office of Financial Institutions Post
8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809-7024
Phone: (225) 925-4660
Toll Free: (888) 525-9414
Fax: (225) 925-4524
Email: complaints@ofi.la.gov
Website: www.ofi.state.la.us

Solo Residentes en LOUISIANA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Office of Financial Institutions Post
8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809-7024
Phone: (225) 925-4660
Toll Free: (888) 525-9414
Fax: (225) 925-4524
Email: complaints@ofi.la.gov
Website: www.ofi.state.la.us

MAINE
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036
By Phone 800-965-5235 or (207) 624-8570
By Fax (207) 624-8590
E-mail: bfi.info@maine.gov
Website: www.maine.gov/pfr/financialinstitutions

Solo Residentes en MAINE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036
By Phone 800-965-5235 or (207) 624-8570
By Fax (207) 624-8590
E-mail: bfi.info@maine.gov
Website: www.maine.gov/pfr/financialinstitutions

Complaint Form: \ Formulario de queja disponible: https://www.maine.gov/pfr/financialinstitutions/consumer-tools/complaints

MARYLAND
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Spectrum Global Payment Solutions, Inc., License No. 937914 and NMLS ID 937914 at

Commissioner of Financial Regulation
Attention: Consumer Services Unit
100 S. Charles Street Tower 1, Suite 5300
Baltimore, MD 21201
Phone: 888-784-0136
Fax: 410-333-3866
Customer Complaints: 410-230-6077
Website: https://labor.maryland.gov/finance
Email: cru.complaints@maryland.gov

These licensed companies may be verified through the NMLS Consumer Access website: https://www.nmlsconsumeraccess.org

Solo Residentes en MARYLAND
El Commissioner of Financial Regulation for the State of Maryland acepta todas las preguntas o quejas de residentes de Maryland relacionadas con Spectrum Global Payment Solutions, Inc., No. de Licencia 937914 y NMLS ID 937914 al:

Commissioner of Financial Regulation
Attention: Consumer Services Unit
100 S. Charles Street Tower 1, Suite 5300
Baltimore, MD 21201
Teléfono: 888-784-0136
Fax: 410-333-3866
Customer Complaints: 410-230-6077
Sitio web: https://labor.maryland.gov/finance
Email: cru.complaints@maryland.gov

Estas empresas con licencia pueden verificarse a través del sitio web de acceso al consumidor del NMLS: https://www.nmlsconsumeraccess.org/

MASSACHUSETTS
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

Massachusetts Division of Banks
Consumer Assistance Office
One Federal Street, Suite 710
Boston, MA 02110-2012
Phone: 800-495-2265 | (617) 956-1500
Fax: (617) 368-2700
Email: dobconsumer.assistance@mass.gov
Website: https://www.mass.gov/orgs/division-of-banks

Solo Residentes en MASSACHUSETTS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Consumer Assistance Office
Massachusetts Division of Banks
División de Bancos de Massachusetts
One Federal Street, Suite 710
Boston, MA 02110-2012
Teléfono: 800-495-2265 | (617) 956-1500
Fax: (617) 368-2700
Correo electrónico: dobconsumer.assistance@mass.gov
Sitio web: https://www.mass.gov/orgs/division-of-banks

Complaint Form: \ Formulario de queja disponible: https://www.mass.gov/consumer-complaints

MICHIGAN
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

DIFS - Office of Consumer Services
PO Box 30220
Lansing MI 48909-7720
Phone: 877-999-6442
Or fax to: 517-284-8837
Or Email to: difscomplaints@michigan.gov
Website: www.michigan.gov/difs

Solo Residentes en MICHIGAN
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

DIFS - Office of Consumer Services
PO Box 30220
Lansing MI 48909-7720
Phone: 877-999-6442
Or fax to: 517-284-8837
Or Email to: difscomplaints@michigan.gov
Website: www.michigan.gov/difs

MINNESOTA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

State of Minnesota
Department of Commerce
Division of Financial Institutions
85 7th Place East, Suite 280
St. Paul, Minnesota 55101-2198
Phone: 651-539-1600 or 800-657-3602
Website: www.mn.gov/commerce/
Email: consumer.protection@state.mn.us

Solo Residentes en MINNESOTA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

State of Minnesota
Department of Commerce
Division of Financial Institutions
85 7th Place East, Suite 280
St. Paul, Minnesota 55101-2198
Phone: 651-539-1600 or 800-657-3602
Website: www.mn.gov/commerce/
Email: consumer.protection@state.mn.us

MISSISSIPPI
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Department of Banking and Consumer Finance
Attention: Consumer Complaints Department
PO Box 12129
Jackson, Mississippi 39236-2129
Fax: 601.321.6933.
Call 1.601.321.6901 or 1.800.844.2499
E-mail: banking@dbcf.ms.gov.

Solo Residentes en MISSISSIPPI
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Department of Banking and Consumer Finance
Attention: Consumer Complaints Department
PO Box 12129
Jackson, Mississippi 39236-2129
Fax: 601.321.6933.
Call 1.601.321.6901 or 1.800.844.2499
E-mail: banking@dbcf.ms.gov.

Complaint Form: \ Formulario de queja disponible: https://dbcf.ms.gov/wp-content/uploads/2023/10/Complaint-Form.pdf

MISSOURI
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Missouri Division of Finance
Truman State Office Building
Room 630
Jefferson City, MO 65102
Phone: 573-751-3242
Fax: 573-751-9192
Website: https://finance.mo.gov

Solo Residentes en MISSOURI

División de Finanzas de Missouri
Truman State Office Building
Room 630
Jefferson City, MO 65102
Teléfono: 573-751-3242
Fax: 573-751-9192
Sitio web: https://finance.mo.gov

MONTANA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

STATE OF MONTANA DEPARTMENT OF ADMINISTRATION
DIVISION OF BANKING AND FINANCIAL INSTITUTIONS
1712 9th Avenue
Helena, MT 59601
Phone: 406-841-2920
Fax: 406-841-2930
E-mail: banking@mt.gov
Website: https://banking.mt.gov

Solo Residentes en MONTANA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

STATE OF MONTANA DEPARTMENT OF ADMINISTRATION
DIVISION OF BANKING AND FINANCIAL INSTITUTIONS
1712 9th Avenue
Helena, MT 59601
Teléfono: 406-841-2920
Fax: 406-841-2930
Correo electrónico: banking@mt.gov
Sitio web: https://banking.mt.gov

NEBRASKA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Nebraska Department of Banking & Finance
Financial Institutions - Complaints
PO Box 95006
1526 K St #300
Lincoln, NE 68508
Phone: 402-471-2171
Website: https://ndbf.nebraska.gov

Solo Residentes en NEBRASKA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Nebraska Department of Banking & Finance
Financial Institutions - Complaints Departamento de Banca y Finanzas de Nebraska
Financial Institutions - Complaints
PO Box 95006
1526 K St #300
Lincoln, NE 68508
Teléfono: 402-471-2171
Sitio web: https://ndbf.nebraska.gov

NEVADA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

STATE OF NEVADA
DEPARTMENT OF BUSINESS AND INDUSTRY
FINANCIAL INSTITUTIONS DIVISION
3300 W Sahara Avenue Suite 250, Las Vegas, NV 89102
(702) 486-4120
* Toll free (866) 858-8951
Fax: (702) 486-4563
E-mail: FIDComplaints@fid.state.nv.us
Website: https://fid.nv.gov

Solo Residentes en NEVADA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

STATE OF NEVADA
DEPARTMENT OF BUSINESS AND INDUSTRY
FINANCIAL INSTITUTIONS DIVISION
3300 W Sahara Avenue Suite 250, Las Vegas, NV 89102
(702) 486-4120
* Toll free (866) 858-8951
Fax: (702) 486-4563
E-mail: FIDComplaints@fid.state.nv.us
Website: https://fid.nv.gov

NEW HAMPSHIRE
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301
Fax: (603) 271-1090
E-mail: legal@banking.nh.gov

Solo Residentes en NEW HAMPSHIRE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301
Fax: (603) 271-1090
E-mail: legal@banking.nh.gov

Complaint Form: \ Formulario de queja disponible: https://www.banking.nh.gov/sites/g/files/ehbemt621/files/inline-documents/sonh/complaint-form-2023.pdf

NEW JERSEY
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

New Jersey Department of Banking and Insurance
Consumer Inquiry and Response Center ("CIRC")
P.O. Box 471 - Trenton, New Jersey 08625-0471
Phone: (609) 292-7272
Fax: (609) 777-0508 or (609) 292-2431
Website: https://www.nj.gov/dobi

Residentes en NEW JERSEY
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

New Jersey Department of Banking and Insurance
Consumer Inquiry and Response Center ("CIRC")
P.O. Box 471 - Trenton, New Jersey 08625-0471
Phone: (609) 292-7272
Fax: (609) 777-0508 or (609) 292-2431
Sitio web: https://www.nj.gov/dobi

NEW MEXICO
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

FINANCIAL INSTITUTIONS DIVISION
P.O. Box 25101
Santa Fe, NM 87504
Phone: 505-476- 4885
Website: https://www.rld.nm.gov

Solo Residentes en NEW MEXICO
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:

FINANCIAL INSTITUTIONS DIVISION
P.O. Box 25101
Santa Fe, NM 87504
Teléfono: 505-476- 4885
Sitio Web: https://www.rld.nm.gov

NEW YORK
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

NEW YORK STATE DEPARTMENT OF FINANCIAL SERVICES
1 STATE STREET, NEW YORK, NY 10004
1 COMMERCE PLAZA, ALBANY, NY 12257
800-342-3736
Website: WWW.DFS.NY.GOV

Solo Residentes en NEW YORK
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:

NEW YORK STATE DEPARTMENT OF FINANCIAL SERVICES
1 STATE STREET, NEW YORK, NY 10004
1 COMMERCE PLAZA, ALBANY, NY 12257
800-342-3736
Website: WWW.DFS.NY.GOV

NORTH CAROLINA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

North Carolina Commissioner of Banks
Physical Address: 3100 Smoketree Court, Suite 1100 Raleigh, NC 27604
4309 Mail Service Center
Raleigh, NC 27699
Phone: 919-733-3016
Fax: 919-733-6918
Website: https://www.nccob.gov

Solo Residentes en NORTH CAROLINA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

North Carolina Commissioner of Banks
Physical Address: 3100 Smoketree Court, Suite 1100 Raleigh, NC 27604
4309 Mail Service Center
Raleigh, NC 27699
Teléfono: 919-733-3016
Fax: 919-733-6918
Sitio web: https://www.nccob.gov

NORTH DAKOTA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

North Dakota Department of Financial Institutions
1200 Memorial Hwy
Bismarck, ND, 58504
Phone: 701-328-9933
Fax: 701-328-0290
E-mail: dfi@nd.gov
Website: https://www.nd.gov/dfi

Residentes de NORTH DAKOTA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

North Dakota Department of Financial Institutions
1200 Memorial Hwy
Bismarck, ND, 58504
Teléfono: 701 328 9933
Fax: (701) 328-0290
E-mail: dfi@nd.gov
Sitio web: https://www.nd.gov/dfi

OHIO
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Ohio Department of Commerce
Division of Financial Institutions
By Mail: Office of Consumer Affairs
77 South High Street , 23rd Floor
Columbus, OH 43215-6120
Phone: 614-728-8400
Website: https://com.ohio.gov/divisions-and-programs/financial-institutions

Solo Residentes en OHIO
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Ohio Department of Commerce
Division of Financial Institutions
By Mail: Office of Consumer Affairs
77 South High Street , 23rd Floor
Columbus, OH 43215
Teléfono: 614-728-8400
Sitio web: https://com.ohio.gov/divisions-and-programs/financial-institutions

Complaint Form: \ Formulario de queja disponible: https://com.ohio.gov/divisions-and-programs/financial-institutions/file-a-complaint-fi/financial-institution-complaint

OKLAHOMA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

MICK THOMPSON, Commissioner
Oklahoma State Banking Department
2900 N. Lincoln Boulevard
Oklahoma City, Oklahoma 73105
Phone: 405-521-2782
Phone: 918-295-3649
Website: https://oklahoma.gov/banking

Solo Residentes en OKLAHOMA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

MICK THOMPSON, Commissioner
Oklahoma State Banking Department
2900 N. Lincoln Boulevard
Oklahoma City, Oklahoma 73105
Phone: 405-521-2782
Phone: 918-295-3649
Sitio web: https://oklahoma.gov/banking

Complaint Form: \ Formulario de queja disponible: https://oklahoma.gov/content/dam/ok/en/banking/documents/forms/consumer/Form%20Consumer%20Report%200719.pdf

OREGON
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

STATE OF OREGON
Division of Financial Regulation
P.O. Box 14480
Salem, OR 97309
Phone: 888-877-4894
Fax number: 503-378-4351
E-mail: dfr.financialserviceshelp@oregon.gov
Website: https://dfr.oregon.gov

Solo Residentes en OREGON
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

STATE OF OREGON
Division of Financial Regulation
PO Box 14480
Salem, OR, 97309-0405
Phone: 888-877-4894
Fax number: 503-378-4351
E-mail: DFR.FinancialServicesHelp@oregon.gov
Website: https://dfr.oregon.gov

PENNSYLVANIA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Pennsylvania Department of Banking and Securities
Consumer Services Office
17 N Second Street,
Suite 1300 Harrisburg,
PA 17101-2290
Tel: 1-800-722-2657 or 1-800-600-0007
Fax: 717-724-6869
Email: ra-banks@pa.gov
Website: www.dobs.pa.gov

Solo Residentes en PENNSYLVANIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Pennsylvania Department of Banking and Securities
Consumer Services Office
17 N Second Street,
Suite 1300 Harrisburg,
PA 17101-2290
Tel: 1-800-722-2657 or 1-800-600-0007
Fax: 717-724-6869
Email: ra-banks@pa.gov
Website: www.dobs.pa.gov

RHODE ISLAND
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Department of Business Regulation
Division of Banking
1511 Pontiac Avenue Cranston, RI 02920
Tel: (401) 462-9500
Fax: (401) 462-9532
Website: www.dbr.ri.gov/

Solo Residentes en RHODE ISLAND
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Department of Business Regulation
Division of Banking
1511 Pontiac Avenue Cranston, RI 02920
Tel: (401) 462-9500
Fax: (401) 462-9532
Website: www.dbr.ri.gov/

SOUTH CAROLINA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

South Carolina Department of Consumer Affairs Attn: Consumer Services
Mailing Address:
PO Box 5757
Columbia, SC 29250-5757
Tel: (800) 922-1594
Toll Free in SC (803) 734-4200
Fax: (803)734-4286
Email: consumer@scconsumer.gov
Website: https://consumer.sc.gov

Physical Address: 293 Greystone Blvd., Suite 400
Columbia, SC 29210

Solo Residentes en SOUTH CAROLINA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

South Carolina Department of Consumer Affairs Attn: Consumer Services
Mailing Address:
PO Box 5757
Columbia, SC 29250-5757
Tel: (800) 922-1594
Toll Free in SC (803) 734-4200
Fax: (803)734-4286
Correo electrónico: consumer@scconsumer.gov
Sitio web: https://consumer.sc.gov

Physical Address: 293 Greystone Blvd., Suite 400
Columbia, SC 29210

SOUTH DAKOTA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Division of Banking South Dakota
Department of Labor and Regulation
1714 Lincoln Ave., Suite 2 - Pierre, SD 57501
Tel: 605-773-3421
Fax: 605-773-3460
E-mail: banking@state.sd.us
Website: https://dlr.sd.gov/banking/

Solo Residentes en SOUTH DAKOTA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Division of Banking South Dakota
Department of Labor and Regulation
1714 Lincoln Ave., Suite 2 - Pierre, SD 57501
Tel: 605-773-3421
Fax: 605-773-3460
E-mail: banking@state.sd.us
Website: https://dlr.sd.gov/banking/

TENNESSEE
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Tennessee Department of Financial Institutions
Consumer Resources Section
Tennessee Tower, 26th Floor
312 Rosa L. Parks Avenue Nashville, TN 37243-1102
Tel: 800-778-4215
Fax: 615-253-7794
E-mail: tdfi.consumerresources@tn.gov
Website: www.tn.gov/tdfi

Solo Residentes en TENNESSEE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Tennessee Department of Financial Institutions
Consumer Resources Section
Tennessee Tower, 26th Floor
312 Rosa L. Parks Avenue Nashville, TN 37243-1102
Tel: 800-778-4215
Fax: 615-253-7794
E-mail: tdfi.consumerresources@tn.gov
Website: www.tn.gov/tdfi

TEXAS
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Texas Department of Banking
Non-Depository Supervision Division
2601 N. Lamar Blvd
Austin, Texas 78705-4294
Telephone: 512-475-1300
Toll free: 877-276-5554
Fax: 512-475-1288
Email: consumer.complaints@dob.texas.gov
Website: https://www.dob.texas.gov

Solo Residentes en TEXAS

Texas Department of Banking
Non-Depository Supervision Division
2601 N. Lamar Blvd
Austin, Texas 78705-4294
Telephone: 512-475-1300
Toll free: 877-276-5554
Fax: 512-475-1288
Correo electrónico: consumer.complaints@dob.texas.gov
Website: https://www.dob.texas.gov

UTAH
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Phone: (801) 538 – 8830
Fax: (801) 538-8894
E-mail: complaints.dfi@utah.gov
Website: https://dfi.utah.gov

Solo Residentes en UTAH
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Phone: (801) 538 – 8830
Fax: (801) 538-8894
E-mail: complaints.dfi@utah.gov
Website: https://dfi.utah.gov

VERMONT
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:

Vermont Department of Financial Regulation
Banking Division – Consumer Assistance
89 Main Street
Montpelier, VT 05620-3101
Tel: (888)568-4547
Toll free: (833)337-4685
Fax: (802) 828-1477
E-mail : DFR.BnkConsumer@vermont.gov
Website: https://dfr.vermont.gov/

Solo Residentes en VERMONT
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Vermont Department of Financial Regulation
Banking Division – Consumer Assistance
89 Main Street
Montpelier, VT 05620-3101
Tel: (888)568-4547
Toll free: (833)337-4685
Fax: (802) 828-1477

Correo electrónico : DFR.BnkConsumer@vermont.gov
Sitio web: https://dfr.vermont.gov/

VIRGINIA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

Virginia State Corporation Commission – Bureau of Financial Institutions
8th floor
1300 E. Main St.
Richmond, Virginia 23219
Post Office Box 640
Richmond, VA 23218-0640
Tel: (804) 371-9657
Fax: (804) 371-9416
E-mail: BFIQuestions@scc.virginia.gov
Website: https://www.scc.virginia.gov

Solo Residentes en VIRGINIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

Virginia Bureau of Financial InstitutionsComisión Estatal de Corporaciones de Virginia
8th floor
1300 E. Main St.
Richmond, Virginia 23219
Post Office Box 640
Richmond, VA 23218-0640
Tel: (804) 371-9657
Fax: (804) 371-9416

Correo electrónico: BFIQuestions@scc.virginia.gov
Sitio web: www.scc.virginia.gov/bfi

WASHINGTON
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

DEPARTMENT OF FINANCIAL INSTITUTIONS
DIVISION OF CONSUMER SERVICES
P.O. Box 41200
Olympia, Washington 98504-1200
Tel: (360) 902-8703
TDD (360) 6648126
Fax: (360) 596-3868
Email: dfi@dfi.wa.gov
Website: https://www.dfi.wa.gov

Solo Residentes en WASHINGTON
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

DEPARTMENT OF FINANCIAL INSTITUTIONS
DIVISION OF CONSUMER SERVICES
P.O. Box 41200
Olympia, Washington 98504-1200
Tel: (360) 902-8703
TDD (360) 6648126
Fax: (360) 596-3868
Correo electrónico: dfi@dfi.wa.gov
Sitio web: https://www.dfi.wa.gov

WEST VIRGINIA
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

STATE OF WEST VIRGINIA
Consumer Complaints
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue Suite 306
Charleston, West Virginia 25302-3542
Phone: 304-558-8986
Toll Free: 800-368-8808
Fax: 304-558-0442
Website: https://dfi.wv.gov/consumers/complaints/Documents/Consumer%20Complaint%20Form.pdf

Solo Residentes en WEST VIRGINIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

STATE OF WEST VIRGINIA
Consumer Complaints
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue Suite 306
Charleston, West Virginia 25302-3542
Teléfono: 304-558-8986
Teléfono gratis: 800-368-8808
Fax: 304-558-0442
Sitio web: https://dfi.wv.gov/consumers/complaints/Documents/Consumer%20Complaint%20Form.pdf

WISCONSIN
Department of Financial Institutions
Division of Banking
PO Box 7876
Madison, WI 53707-7876
Physical Address: Wisconsin Department of Financial Institutions
Division of Banking
4822 Madison Yards Way, North Tower
Madison, WI 53705
Phone: (608) 261-7578
Fax (608) 264-7968
E-mail: DFIBankingRequests@dfi.wisconsin.gov

Solo Residentes en WISCONSIN
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

STATE OF WISCONSIN
Department of Financial Institutions
Division of Banking
PO Box 7876
Madison, WI 53707-7876
Physical Address: Wisconsin Department of Financial Institutions
Division of Banking
4822 Madison Yards Way, North Tower
Madison, WI 53705
Phone: (608) 261-7578
Fax (608) 264-7968
E-mail: DFIBankingRequests@dfi.wisconsin.gov

WYOMING
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the

STATE OF WYOMING
Wyoming Division of Banking
Hathaway Building, 2nd Floor
2300 Capitol Avenue Cheyenne, WY 82002
Telephone number: (307) 777-7797
E-mail: wyomingbankingdivision@wyo.gov

Solo Residentes en WYOMING
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al

STATE OF WYOMING
Wyoming Division of Banking
Hathaway Building, 2nd Floor
2300 Capitol Avenue Cheyenne, WY 82002
Telephone number: (307) 777-7797
E-mail: wyomingbankingdivision@wyo.gov