You have the right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 1-800-622-1367 or support@spectrum-gps.com. You can also contact us for a written explanation of your rights.
For any questions or complaints about SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., contact:
Consumer Financial Protection Bureau
855-411-2372
855-729-2372(TTY/TDD)
Website: https://www.consumerfinance.gov/sending-money/
Usted tiene el derecho a disputar errores en su transacción. Si usted piensa que existe un error, contáctenos dentro de 180 días de la fecha de su transacción al 1-800-6221367 o por correo electrónico a support@spectrum-gps.com. También puede contactarnos para obtener una explicación escrita de sus derechos.
Si tiene preguntas o quejas sobre SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., contacte al:
Consumer Financial Protection Bureau
855-411-2372
855-729-2372(TTY/TDD)
Website: https://www.consumerfinance.gov/sending-money/es/
ALASKA Residents Only
If your issue is unresolved by Spectrum Global Payment Solutions, Inc. & 1-800-622-1367, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at
dbs.licensing@alaska.gov or call 907-465-2521
Solo Residentes de Alaska
Si su inconveniente no se ha resuelto por Spectrum Global Payment Solutions, Inc. & 1-800-622-1367, por favor envíe una queja formal al State of Alaska, Division of Banking & Securities.
Por favor descargue la forma aquí:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Envíe una forma de queja formal con documentos de apoyo a:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
Si usted es un residente de Alaska con preguntas sobre quejas formales, por favor envíenos un correo electrónico a dbs.licensing@alaska.gov o llame al 907-465-2521
ALABAMA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
ALABAMA SECURITIES COMMISSION
ENFORCEMENT DIVISION
P.O. Box 304700
MONTGOMERY, AL. 36130-4700
PHONE: 1-800-222-1253
PHONE: 1-334-242-2984
FAX:1-334-242-0240
EMAIL: asc@asc.alabama.gov
Website: www.asc.alabama.gov
Residentes de ALABAMA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
ALABAMA SECURITIES COMMISSION
ENFORCEMENT DIVISION
P.O. Box 304700
MONTGOMERY, AL. 36130-4700
PHONE: 1-800-222-1253
PHONE: 1-334-242-2984
FAX:1-334-242-0240
EMAIL: asc@asc.alabama.gov
Website: www.asc.alabama.gov
ARKANSAS Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Arkansas Securities Department
1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Phone: (501) 324-9260
Face smile: (501) 324-9268
E-mail: ASDInfo@Arkansas.gov
Residentes en ARKANSAS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Arkansas Securities Department
1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Phone: (501) 324-9260
Face smile: (501) 324-9268
E-mail: ASDInfo@Arkansas.gov
ARIZONA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Financial Services Consumer Service Section
Arizona Department of Insurance and Financial Institutions
100 N 15th Ave, STE 261, Phoenix AZ 85007
Phone: 602-364-3100
E-mail: insurance.consumers@difi.az.gov
Residentes en ARIZONA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Financial Services Consumer Service Section
Arizona Department of Insurance and Financial Institutions
100 N 15th Ave, STE 261, Phoenix AZ 85007
Phone: 602-364-3100
E-mail: insurance.consumers@difi.az.gov
CALIFORNIA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Mail the form and a copy of all documentation to:
Department of Financial Protection and Innovation
Attn: Consumer Services Office
2101 Arena Blvd.
Sacramento, CA 95834
Toll Free 866-275-2677
Residentes en CALIFORNIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Mail the form and a copy of all documentation to:
Department of Financial Protection and Innovation
Attn: Consumer Services Office
2101 Arena Blvd.
Sacramento, CA 95834
Toll Free 866-275-2677
COLORADO Residents
COLORADO DIVISION OF BANKING COLORADO MONEY TRANSMITTER ACT
CONSUMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a question about or problem with your transaction—the money you sent—you must contact the money transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado resident and have a complaint about the money transmitter—the company that sent your money—, all complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.
Email: DORA_BankingWebsite@state.co.us
Website: www.dora.colorado.gov/dob
Residentes en COLORADO
COLORADO DIVISION OF BANKING COLORADO MONEY TRANSMITTER ACT
AVISO A LOS CLIENTES
Entidades diferentes a aquellas instituciones financieras aseguradas por el FDIC, que dirigen actividades de envío de dinero en Colorado, incluyendo venta de giros postales, giro de fondos e instrumentos de pago o crédito requieren tener licencia de la División Bancaria del Estado de Colorado de acuerdo con el Acto de Transmisores de Dinero, Título 11, Artículo 110, del Estatuto Revisado de Colorado.
Si usted tiene una pregunta o duda acerca, de su transacción—del dinero que envió— por favor póngase en contacto con el agente de envíos de monetarios que procesó su transacción para obtener ayuda. La División Bancaria de Colorado no tiene acceso a esta información.
Si usted es un residente de estado de Colorado y tiene una queja sobre el agente de envíos monetarios—la compañía que envió su dinero—, todas las quejas deben de ser entregadas por escrito. Por favor llene la forma de quejas que se encuentra en el sitio web de la División Bancaria de Colorado y entregue la forma junto con los documentos que apoyen su queja por correo o por correo electrónico a la División Bancaria de Colorado al: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.
Email: DORA_BankingWebsite@state.co.us
Website: www.dora.colorado.gov/dob
CONNECTICUT Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Department of Banking’s Consumer Affairs Unit
Phone Number: 860-240-8170
Toll-Free: 800-831-7225, Press option 2
Email: banking.complaints@ct.gov
Residentes en CONNECTICUT
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:
Department of Banking’s Consumer Affairs Unit
Phone Number: 860-240-8170
Toll-Free: 800-831-7225, Press option 2
Email: banking.complaints@ct.gov
DISTRICT OF COLUMBIA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the:
District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002
Fax: (202) 354-1085
E-mail: disbcomplaints@dc.gov
Residentes en DISTRICT OF COLUMBIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:
District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002
Fax: (202) 354-1085
E-mail: disbcomplaints@dc.gov
DELAWARE Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Office of the State Bank Commissioner
Attn: Complaint Department
1110 Forrest Avenue
Dover, DE 19904
Phone: (302) 739-4235
Fax: (302) 739-2356
E-mail: bankcommissioner@delaware.gov
Residentes en DELAWARE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Office of the State Bank Commissioner
Attn: Complaint Department
1110 Forrest Avenue
Dover, DE 19904
Phone: (302) 739-4235
Fax: (302) 739-2356
E-mail: bankcommissioner@delaware.gov
FLORIDA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Florida Office of Financial Regulation
Division of Consumer Finance
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0371
Tel: 850-487-9687
Fax: 850-410-9663
Residentes de FLORIDA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al:
Florida Office of Financial Regulation
Division of Consumer Finance
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0371
Tel: 850-487-9687
Fax: 850-410-9663
GEORGIA Residents
The Georgia Department of Banking and Finance does not intervene between consumers and financial service providers, but they do use complaint information in the regulatory process. To file a complaint with the regulators, you may securely do so with the federal agency Consumer Financial Protection Bureau at
http://www.consumerfinance.gov/complaint/ (links off-site) or by telephone at (855) 411-2372.
Residentes en GEORGIA
El Georgia Department of Banking and Finance no interviene entre clients y proveedores de servicios financieros, pero si usan la informacion de quejas en su proceso regulatorio. Para presentar una queja con los reguladores usted puede hacerlo de manera segura con la agencia regulatoria: Consumer Financial Protection Bureau al http://www.consumerfinance.gov/complaint/ (links off-site) or by telephone at (855) 411-2372.
HAWAII Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Division of Financial Institutions
Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221,
Honolulu, Hawaii, 96813
PO BOX 2054
Honolulu, Hawaii 96805
Phone: (808) 586-2820
Fax:(808) 586-2818
E-mail: dfi@dcca.hawaii.gov
Residentes en HAWAII
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Division of Financial Institutions
Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221,
Honolulu, Hawaii, 96813
PO BOX 2054
Honolulu, Hawaii 96805
Phone: (808) 586-2820
Fax:(808) 586-2818
E-mail: dfi@dcca.hawaii.gov
IOWA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309-1827
Phone: (515) 281-4014
Fax:515-281-4862
Website: www.idob.state.ia.us
Residentes en IOWA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309-1827
Phone: (515) 281-4014
Fax:515-281-4862
Website: www.idob.state.ia.us
IDAHO Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
IDAHO DEPARTMENT OF FINANCE
Securities Bureau
P.O. Box 83720, Boise, ID83720-0031
11341 West Chinden Blvd., STE A300
Boise, ID 83714
Fax: 208-332-8099
Phone: 208-332-8004
Toll Free within Idaho: 1-888-3463378
E-mail: securities@finance.idaho.gov
Website: www.finance.idaho.gov
Residentes en IDAHO
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
IDAHO DEPARTMENT OF FINANCE
Securities Bureau
P.O. Box 83720, Boise, ID83720-0031
11341 West Chinden Blvd., STE A300
Boise, ID 83714
Fax: 208-332-8099
Phone: 208-332-8004
Toll Free within Idaho: 1-888-3463378
E-mail: securities@finance.idaho.gov
Website: www.finance.idaho.gov
ILLINOIS Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Illinois Department of Financial & Professional Regulations
Administration - Consumer Complaints
555 W Monroe Street, Ste 500
Chicago,IL 60661
888-473-4858
www.idfpr.com/dfi
Residentes en ILLINOIS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Illinois Department of Financial & Professional Regulations
Administration - Consumer Complaints
555 W Monroe Street, Ste 500
Chicago,IL 60661
888-473-4858
www.idfpr.com/dfi
INDIANA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Department of Financial Institutions
30 S. Meridian St., Suite 300
Indianapolis, IN 46204
317-232-3955
800-382-4880
FAX 317-232-7655
Website: www.in.gov/dfi
Residentes en INDIANA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Department of Financial Institutions
30 S. Meridian St., Suite 300
Indianapolis, IN 46204
317-232-3955
800-382-4880
FAX 317-232-7655
Website: www.in.gov/dfi
KANSAS Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Office of the State Bank Commissioner
Attn: Complaints
700 SW Jackson, Suite 300
Topeka, Ks. 66603
Fax - 785-296-6037
E-mail: complaints@osbckansas.org
Website: www.osbckansas.org
Residentes en KANSAS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Office of the State Bank Commissioner
Attn: Complaints
700 SW Jackson, Suite 300
Topeka, Ks. 66603
Fax - 785-296-6037
E-mail: complaints@osbckansas.org
Website: www.osbckansas.org
KENTUCKY Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Department of Financial Institutions
500 Mero Street, 2SW19
Frankfort, KY 40601
PH # 502-573-3390
Toll Free 800-223-2579
Fax: 502-573-0086
E-mail: KFI.Complaints@ky.gov
Website: kfi.ky.gov
Residentes en KENTUCKY
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Department of Financial Institutions
500 Mero Street, 2SW19
Frankfort, KY 40601
PH # 502-573-3390
Toll Free 800-223-2579
Fax: 502-573-0086
E-mail: KFI.Complaints@ky.gov
Website: kfi.ky.gov
LOUISIANA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Office of Financial Institutions Post
8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809-7024
(225) 925-4660
(888) 525-9414
Email: complaints@ofi.la.gov
Website: www.ofi.state.la.us
Residentes en LOUISIANA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Office of Financial Institutions Post
8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809-7024
(225) 925-4660
(888) 525-9414
Email: complaints@ofi.la.gov
Website: www.ofi.state.la.us
MASSACHUSETTS Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Consumer Assistance Office
Massachusetts Division of Banks
1000 Washington Street, 10th floor
Boston, MA 02118-2218
(800) 495-2265
(617) 956-1500
Fax: (617) 368-2700
Email: dobconsumer.assistance@mass.gov
Website: www.mass.gov/orgs/division-of-banks
Residentes en MASSACHUSETTS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Consumer Assistance Office
Massachusetts Division of Banks
1000 Washington Street, 10th floor
Boston, MA 02118-2218
(800) 495-2265
(617) 956-1500
Fax: (617) 368-2700
Email: dobconsumer.assistance@mass.gov
Website: www.mass.gov/orgs/division-of-banks
MARYLAND Residents
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding (name of licensee, license number, and unique identifier) at
Commissioner of Financial Regulation
Attention: Consumer Services Unit
1100 N Eutaw street, suite 611
Baltimore, Maryland 21201
Phone: 888-784-0136
Fax number: 410-333-3866
E-mail: CSU.Complaints@maryland.gov
Website: www.dllr.state.md.us
Residentes en MARYLAND
El Commissioner of Financial Regulation for the State of Maryland acepta todas las preguntas o quejas de residentes de Maryland relacionadas con (name of licensee, license number, and unique identifier) al
Commissioner of Financial Regulation
Attention: Consumer Services Unit
1100 N Eutaw street, suite 611
Baltimore, Maryland 21201
Phone: 888-784-0136
Fax number: 410-333-3866
E-mail: CSU.Complaints@maryland.gov
Website: www.dllr.state.md.us
MAINE Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036
By Phone 800-965-5235 or (207) 624-8570
By Fax (207) 624-8590
E-mail: bfi.info@maine.gov
Website: www.maine.gov/pfr/financialinstitutions
Residentes en MAINE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036
By Phone 800-965-5235 or (207) 624-8570
By Fax (207) 624-8590
Website: www.maine.gov/pfr/financialinstitutions
MICHIGAN Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
DIFS - Office of Consumer Services
PO Box 30220
Lansing MI 48909-7720
Or fax to: 517-284-8837
Or Email to: difscomplaints@michigan.gov
Website: www.michigan.gov/difs
Residentes en MICHIGAN
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
DIFS - Office of Consumer Services
PO Box 30220
Lansing MI 48909-7720
Or fax to: 517-284-8837
Or Email to: difscomplaints@michigan.gov
Website: www.michigan.gov/difs
MINNESOTA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
State of Minnesota
Department of Commerce
Division of Financial Institutions
85 7th Place East, Suite 280
St. Paul, Minnesota 55101-2198
(651) 539-1600
Website: www.mn.gov/commerce/
Residentes en MINNESOTA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
State of Minnesota
Department of Commerce
Division of Financial Institutions
85 7th Place East, Suite 280
St. Paul, Minnesota 55101-2198
(651) 539-1600
Website: www.mn.gov/commerce/
MISSOURI Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
MISSOURI DIVISION OF FINANCE
P. O. BOX 716
JEFFERSON CITY, MISSOURI 65102-0716
PHONE: 573-751-3242
FAX: 573-751-9192
Website: www.finance.mo.gov
Residentes en MISSOURI
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
MISSOURI DIVISION OF FINANCE
P. O. BOX 716
JEFFERSON CITY, MISSOURI 65102-0716
PHONE: 573-751-3242
FAX: 573-751-9192
Website: www.finance.mo.gov
MISSISSIPPI Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Department of Banking and Consumer Finance
Attention: Consumer Complaints DepartmentPO Box 12129
Jackson, Mississippi 39236-2129
Fax: 601.321.6933.
Call 1.601.321.6901 or 1.800.844.2499
E-mail: banking@dbcf.ms.gov.
Residentes en MISSISSIPPI
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Department of Banking and Consumer Finance
Attention: Consumer Complaints DepartmentPO Box 12129
Jackson, Mississippi 39236-2129
Fax: 601.321.6933.
Call 1.601.321.6901 or 1.800.844.2499
E-mail: banking@dbcf.ms.gov.
MONTANA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
STATE OF MONTANA DEPARTMENT OF ADMINISTRATION
DIVISION OF BANKING AND FINANCIAL INSTITUTIONS
301 South Park Ave, Suite 316,
PO Box 200546
Helena, MT 59620-0546
Contact Person: Linda Leffler, Compliance Specialist
Phone: 406-841-2932
Fax: 406-841-2930
E-mail: lleffler@mt.gov
Website: banking.mt.gov
Residentes en MONTANA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
STATE OF MONTANA DEPARTMENT OF ADMINISTRATION
DIVISION OF BANKING AND FINANCIAL INSTITUTIONS
301 South Park Ave, Suite 316,
PO Box 200546
Helena, MT 59620-0546
Contact Person: Linda Leffler, Compliance Specialist
Phone: 406-841-2932
Fax: 406-841-2930
E-mail: lleffler@mt.gov
Website: banking.mt.gov
NORTH CAROLINA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
North Carolina Commissioner of Banks
Physical Address: 316 W. Edenton Street, Raleigh, NC 27603
Mailing Address: 4309 Mail Service Center, Raleigh, NC 27699-4309
Main Office: 919-733-3016
Residentes en NORTH CAROLINA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
North Carolina Commissioner of Banks
Physical Address: 316 W. Edenton Street, Raleigh, NC 27603
Mailing Address: 4309 Mail Service Center, Raleigh, NC 27699-4309
Main Office: 919-733-3016
NORTH DAKOTA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
North Dakota Department of Financial Institutions
1200 Memorial Hwy
Bismarck, ND, 58504
Fax: (701) 328-0290
E-mail: dfi@nd.gov
Residentes de NORTH DAKOTA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
North Dakota Department of Financial Institutions
1200 Memorial Hwy
Bismarck, ND, 58504
Fax: (701) 328-0290
E-mail: dfi@nd.gov
NEBRASKA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Nebraska Department of Banking & Finance
Financial Institutions - Complaints
P.O. Box 95006
Lincoln, Nebraska 68509-5006
Residentes en NEBRASKA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Nebraska Department of Banking & Finance
Financial Institutions - Complaints
P.O. Box 95006
Lincoln, Nebraska 68509-5006
NEW HAMPSHIRE Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301
Fax: (603) 271-1090
E-mail: legal@banking.nh.gov
Residentes en NEW HAMPSHIRE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301
Fax: (603) 271-1090
E-mail: legal@banking.nh.gov
NEW JERSEY Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
New Jersey Department of Banking and Insurance
Consumer Inquiry and Response Center ("CIRC")
P.O. Box 471 - Trenton, New Jersey 08625-0471
Phone: (609) 292-7272
Fax: (609) 777-0508 or (609) 292-2431
Residentes en NEW JERSEY
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
New Jersey Department of Banking and Insurance
Consumer Inquiry and Response Center ("CIRC")
P.O. Box 471 - Trenton, New Jersey 08625-0471
Phone: (609) 292-7272
Fax: (609) 777-0508 or (609) 292-2431
NEW MEXICO Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
FINANCIAL INSTITUTIONS DIVISION
2550 Cerrillos Road or P.O. Box 25101
Santa Fe, NM 87504
Phone: (505) 476- 4885
Website: www.rld.state.nm.us/
Residentes en NEW MEXICO
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
FINANCIAL INSTITUTIONS DIVISION
2550 Cerrillos Road or P.O. Box 25101
Santa Fe, NM 87504
Phone: (505) 476- 4885
Website: www.rld.state.nm.us/
NEVADA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
STATE OF NEVADA
DEPARTMENT OF BUSINESS AND INDUSTRY
FINANCIAL INSTITUTIONS DIVISION
3300 W Sahara Avenue Suite 250, Las Vegas, NV 89102
(702) 486-4120
* Toll free (866) 858-8951
Fax: (702) 486-4563
E-mail: FIDComplaints@fid.state.nv.us
Website: https://fid.nv.gov
Residentes en NEVADA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
STATE OF NEVADA
DEPARTMENT OF BUSINESS AND INDUSTRY
FINANCIAL INSTITUTIONS DIVISION
3300 W Sahara Avenue Suite 250, Las Vegas, NV 89102
(702) 486-4120
* Toll free (866) 858-8951
Fax: (702) 486-4563
E-mail: FIDComplaints@fid.state.nv.us
Website: https://fid.nv.gov
NEW YORK Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
NEW YORK STATE DEPARTMENT OF FINANCIAL SERVICES
1 STATE STREET, NEW YORK, NY 10004
1 COMMERCE PLAZA, ALBANY, NY 12257
800-342-3736
Fax: 212-480-6282
Website: WWW.DFS.NY.GOV
Residentes en NEW YORK
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
NEW YORK STATE DEPARTMENT OF FINANCIAL SERVICES
1 STATE STREET, NEW YORK, NY 10004
1 COMMERCE PLAZA, ALBANY, NY 12257
800-342-3736
Fax: 212-480-6282
Website: WWW.DFS.NY.GOV
OHIO Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Ohio Department of Commerce
Division of Financial Institutions
By Mail: Office of Consumer Affairs
77 South High Street , 21st Floor
Columbus, Ohio, 43215-6120
Phone: (614) 728-8400
Fax: (614) 220-7124
E-mail: webdfi-oca@com.state.oh.us
Residentes en OHIO
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Ohio Department of Commerce
Division of Financial Institutions
By Mail: Office of Consumer Affairs
77 South High Street , 21st Floor
Columbus, Ohio, 43215-6120
Phone: (614) 728-8400
Fax: (614) 220-7124
E-mail: webdfi-oca@com.state.oh.us
OKLAHOMA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
MICK THOMPSON, Commissioner
Oklahoma State Banking Department
2900 N. Lincoln Boulevard
Oklahoma City, Oklahoma 73105
Residentes en OKLAHOMA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
MICK THOMPSON, Commissioner
Oklahoma State Banking Department
2900 N. Lincoln Boulevard
Oklahoma City, Oklahoma 73105
OREGON Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
STATE OF OREGON
Division of Financial Regulation
PO Box 14480
Salem, OR, 97309-0405
Fax number: 503-378-4351
E-mail: DFR.FinancialServicesHelp@oregon.gov
Residentes en OREGON
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
STATE OF OREGON
Division of Financial Regulation
PO Box 14480
Salem, OR, 97309-0405
Fax number: 503-378-4351
E-mail: DFR.FinancialServicesHelp@oregon.gov
PENNSYLVANIA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Pennsylvania Department of Banking and Securities
Consumer Services Office
17 N Second Street,
Suite 1300 Harrisburg,
PA 17101-2290
Tel: 1-800-722-2657 or 1-800-600-0007
Fax: 717-724-6869
Website: www.dobs.pa.gov
Residentes en PENNSYLVANIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Pennsylvania Department of Banking and Securities
Consumer Services Office
17 N Second Street,
Suite 1300 Harrisburg,
PA 17101-2290
Tel: 1-800-722-2657 or 1-800-600-0007
Fax: 717-724-6869
Website: www.dobs.pa.gov
RHODE ISLAND Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Department of Business Regulation
Division of Banking
1511 Pontiac Avenue Cranston, RI 02920
Tel: (401) 462-9500
Fax: (401) 462-9532
Website: www.dbr.ri.gov/
Residentes en RHODE ISLAND
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Department of Business Regulation
Division of Banking
1511 Pontiac Avenue Cranston, RI 02920
Tel: (401) 462-9500
Fax: (401) 462-9532
Website: www.dbr.ri.gov/
SOUTH CAROLINA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
South Carolina Department of Consumer Affairs Attn: Consumer Services
Mailing Address:
PO Box 5757
Columbia, SC 29250-5757
Tel: (800) 922-1594
Toll Free in SC (803) 734-4200
Fax: (803)734-4286
Physical Address: 293 Greystone Blvd.
Suite 400
Columbia, SC 29210
Residentes en SOUTH CAROLINA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
South Carolina Department of Consumer Affairs Attn: Consumer Services
Mailing Address:
PO Box 5757
Columbia, SC 29250-5757
Tel: (800) 922-1594
Toll Free in SC (803) 734-4200
Fax: (803)734-4286
Physical Address: 293 Greystone Blvd.
Suite 400
Columbia, SC 29210
SOUTH DAKOTA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Division of Banking South Dakota
Department of Labor and Regulation
1714 Lincoln Ave., Suite 2 - Pierre, SD 57501
Tel: 605-773-3421
Fax: 866-326-7504
E-mail: banking@state.sd.us
Website: https://dlr.sd.gov/banking/
Residentes en SOUTH DAKOTA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Division of Banking South Dakota
Department of Labor and Regulation
1714 Lincoln Ave., Suite 2 - Pierre, SD 57501
Tel: 605-773-3421
Fax: 866-326-7504
E-mail: banking@state.sd.us
Website: https://dlr.sd.gov/banking/
TENNESSEE Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Tennessee Department of Financial Institutions
Consumer Resources Section
Tennessee Tower, 26th Floor
312 Rosa L. Parks Avenue Nashville, TN 37243-1102
Tel: 800-778-4215
E-mail: tdfi.consumerresources@tn.gov
Website: www.tn.gov/tdfi
Residentes en TENNESSEE
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Tennessee Department of Financial Institutions
Consumer Resources Section
Tennessee Tower, 26th Floor
312 Rosa L. Parks Avenue Nashville, TN 37243-1102
Tel: 800-778-4215
E-mail: tdfi.consumerresources@tn.gov
Website: www.tn.gov/tdfi
TEXAS Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Texas Department of Banking
Non-Depository Supervision Division
2601 N. Lamar Blvd
Austin, Texas 78705-4294
Toll free: (877) 276-5554
Fax: (512) 475-1288
E-mail: msb@dob.texas.gov
Website: www.dob.texas.gov/
Residentes en TEXAS
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Texas Department of Banking
Non-Depository Supervision Division
2601 N. Lamar Blvd
Austin, Texas 78705-4294
Toll free: (877) 276-5554
Fax: (512) 475-1288
E-mail: msb@dob.texas.gov
Website: www.dob.texas.gov/
UTAH Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Phone: (801) 538 – 8830
Fax: (801) 538-8894
E-mail: complaints.dfi@utah.gov
Website: https://dfi.utah.gov
Residentes en UTAH
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Phone: (801) 538 – 8830
Fax: (801) 538-8894
E-mail: complaints.dfi@utah.gov
Website: https://dfi.utah.gov
VIRGINIA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Virginia Bureau of Financial Institutions
Post Office Box 640
Richmond, VA 23218-0640
Tel: (804) 371-9657
Fax: (804) 371-9416
E-mail: BFIQuestions@scc.virginia.gov
Website: www.scc.virginia.gov/bfi
Residentes en VIRGINIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Virginia Bureau of Financial Institutions
Post Office Box 640
Richmond, VA 23218-0640
Tel: (804) 371-9657
Fax: (804) 371-9416
E-mail: BFIQuestions@scc.virginia.gov
Website: www.scc.virginia.gov/bfi
VERMONT Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
Vermont Department of Financial Regulation
Banking Division – Consumer Assistance
89 Main Street
Montpelier, VT 05620-3101
Tel: (888)568-4547
Toll free: (833)337-4685
Fax: (802) 828-1477
E-mail : DFR.BnkConsumer@vermont.gov
Residentes en VERMONT
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
Vermont Department of Financial Regulation
Banking Division – Consumer Assistance
89 Main Street
Montpelier, VT 05620-3101
Tel: (888)568-4547
Toll free: (833)337-4685
Fax: (802) 828-1477
E-mail : DFR.BnkConsumer@vermont.gov
WASHINGTON Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
DEPARTMENT OF FINANCIAL INSTITUTIONS
DIVISION OF CONSUMER SERVICES
P.O. Box 41200
Olympia, Washington 98504-1200
Tel: (360) 902-8703
TDD (360) 6648126
Fax: (360) 596-3868
Website: www.dfi.wa.gov/cs
Residentes en WASHINGTON
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
DEPARTMENT OF FINANCIAL INSTITUTIONS
DIVISION OF CONSUMER SERVICES
P.O. Box 41200
Olympia, Washington 98504-1200
Tel: (360) 902-8703
TDD (360) 6648126
Fax: (360) 596-3868
Website: www.dfi.wa.gov/cs
WISCONSIN Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
STATE OF WISCONSIN
Department of Financial Institutions
Division of Banking
PO Box 7876
Madison, WI 53707-7876
Physical Address: Wisconsin Department of Financial Institutions
Division of Banking
4822 Madison Yards Way, North Tower
Madison, WI 53705
Phone: (608) 261-7578
Fax (608) 264-7968
E-mail: DFIBankingRequests@dfi.wisconsin.gov
Residentes en WISCONSIN
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
STATE OF WISCONSIN
Department of Financial Institutions
Division of Banking
PO Box 7876
Madison, WI 53707-7876
Physical Address: Wisconsin Department of Financial Institutions
Division of Banking
4822 Madison Yards Way, North Tower
Madison, WI 53705
Phone: (608) 261-7578
Fax (608) 264-7968
E-mail: DFIBankingRequests@dfi.wisconsin.gov
WEST VIRGINIA Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
STATE OF WEST VIRGINIA
Consumer Complaints
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue Suite 306
Charleston, West Virginia 25302-3542
Fax: (304) 558-0442
Residentes en WEST VIRGINIA
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
STATE OF WEST VIRGINIA
Consumer Complaints
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue Suite 306
Charleston, West Virginia 25302-3542
Fax: (304) 558-0442
WYOMING Residents
If you have complaints or other concerns with respect to any aspect of the money transmission activities conducted with SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., you may contact the
STATE OF WYOMING
Wyoming Division of Banking
Hathaway Building, 2nd Floor
2300 Capitol Avenue Cheyenne, WY 82002
Telephone number: (307) 777-7797
Fax: 307-777-3555
E-mail: wyomingbankingdivision@wyo.gov
Residentes en WYOMING
Si tiene quejas o preguntas sobre cualquier elemento relacionados a los servicios de envío de dinero realizados por SPECTRUM GLOBAL PAYMENT SOLUTIONS, INC., puede contactar al
STATE OF WYOMING
Wyoming Division of Banking
Hathaway Building, 2nd Floor
2300 Capitol Avenue Cheyenne, WY 82002
Telephone number: (307) 777-7797
Fax: 307-777-3555
E-mail: wyomingbankingdivision@wyo.gov